Sococo (Classroom Anywhere) Information
If your instructor is using Sococo (Classroom Anywhere) for meeting online, please review this FAQ to get started.
If your instructor is using Sococo, they will request that their students get invited to the system. You will receive an invite with instructions in your NU e-mail. You must complete the process to get signed up.
When logging in you need to make sure that you are using your student number email not the student email with your name in it. If you do not know your student number, your professor can tell you it or you may put in a service request with IT.
You need to make sure that you have the most up to date operating system. If you are not sure what system you have it can be found under system preferences. To get the most up to date OS you go to the app store and search operating systems. As of 2016 the most up to date system is El Capitan.
Some schools and business have very strict firewall settings on their computers so it may be blocking what you need to do to participate. To remove them you can talk to the IT department at your place of employment or try it on a personal computer, tablet or smartphone.
Yes, it will! But you cannot use video or see if the professor is sharing anything.
You need to make sure that you are using headphones that have a microphone attached so that no background noise is picked up. If you do not have a set of these headphones, you need to make sure that your talk button is off when you are not talking.
In the top right hand corner there is an options button. Here is where you may need to choose a different microphone or camera to use. You may also need to go into the control panel and look at the setting in your webcam or microphone.