Disney Institute: Disney’s Approach to Business Excellence

We are proud to announce that we are bringing the Disney Institute and its course, Disney's Approach to Business Excellence to the Niagara area. Disney Institute uses business insights and time-tested examples from the Disney organization to provide relevant illustrations and engaging stories that, with adaptation, can be applied across the public, private, and social sectors to inspire professionals to positively impact their organizations and the customers they serve.

This course, Disney's Approach to Business Excellence, is being presented in the Niagara region for the first time since 2016.

There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to continually grow the brand.

Creating a culture of excellence requires the selection and training of the right employees, and sustaining a desired culture relies on high-quality communication and genuine care of your people. Do you have what it takes to create a supportive environment for your people? Spend a day with Disney Institute and your organization can benefit from Disney's experience in creating a sustainable culture and learn to think differently.

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Learn How To:

  • Adapt Disney's business insights to assess and improve your organization

  • Learn to communicate a leadership vision that inspires dedication and commitment among employees

  • Apply key elements of the Disney employee engagement strategy to strengthen your culture

  • Cultivate an organization that supports consistent delivery of exceptional quality service

  • Foster a collaborative environment that draws on the creative resources of your entire organization

  • Practice time-tested principles for building and fortifying your brand

Throughout this course, you will discover insights that drive the Disney organization and practice adapting these insights to strengthen your organization to obtain the goal of long-term results.

Niagara University will share participant registration data with the Disney Institute for their use (a) in connection with the program (including, without limitation, sending participants an email requesting that they complete on optional survey as to the program), and (b) in sending promotional materials to participants as to the Disney Institute’s products and services. Participants may opt out of receiving such promotional materials at the time of registration.

Although Disney Institute is presenting this program, the sponsor of this program, Niagara University and not Disney Institute, is responsible for marketing and promoting this program, and for providing and arranging for the venue, facilities and other items for this program. This includes any food and beverage offered at or in connection with this program. Niagara University is not an agent of Disney Institute or its affiliates, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of Niagara University.

As to Disney artwork/properties: © Disney