COVID-19 Resources

Counseling Services COVID-19 Update:

In response to the COVID-19 pandemic and resulting  health concerns, Counseling Services has cancelled all in-person counseling appointments. For the Spring 2021 semester the primary service provided to students will be through a secure, virtual, telehealth platform. However our mission for our students remains the same. Please see the Make an Appointment page listed under the About tab for information on scheduling. 

Please Note:
Counseling Services is able to provide telephone consultations to our students. To schedule, please call 716.286.8536.  Due to current laws, we are limited to providing consultations to students residing in the state of New York at this time.  For any students residing outside of the state of New York, Counseling Services can provide a one-time consultation to those students to assist them in connecting to mental health resources in their area.

Counseling Services is available by phone:                                                                                                                                                                          

Monday-Friday from 8:30 a.m. - noon and 1 p.m. -  4:30 p.m. by calling 716.286.8536.

If you are looking for continued care in your area, you may:

  • Visit the Psychology Today website
  • Contact your PMD or insurance provider


New York State Office of Mental Health has created an Emotional Support Line 1.844.863.9314 which provides free and confidential support, helping callers experiencing anxiety due to the corona virus emergency. The help line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.

If you are in immediate danger please call 911 or if you are on campus call Campus Safety at 716.286.8111 or go to the nearest hospital emergency room.

Local students may utilize 24/7 crisis hotlines: Niagara County Crisis Services at 716.285.3515 or Erie County Crisis Services at 716.834.3131.  If you are located outside of the area and are having a metal health emergency, the National Suicide Hotline 1.800.273.8255 will connect you to your local mental health crisis unit.

Canadian Students may utilize ConnexOntario 1.866.531.2600 to be directed to services in your community,

Additional resources relating to mental health and COVID-19: