Mr. James Manno
Faculty Fellow, Supply Chain and Logistics
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- Office Location:
- Bisgrove Hall, Room 165
- Office Hours:
- Spring 2023: by appt - TTH 12-1pm, T 3-6pm & Wed online 10-12pm
Independent Consultant - Supply Chain and Logistics
Faculty Fellow - Supply Chain and Logistics
Niagara University, New York
Jim Manno has more than 25 years’ experience as a multi-functional senior manager. An innovator with unique perspectives and communications skills, he specializes in breaking down silos and unifying cross-functional resources to improve customer retention, facilitate organizational change, improve profitability, and enhance shareholder value.
As a successful change agent in banking and finance, healthcare, and the logistics industry, Jim has collaborated with C-level management to identify, plan, and execute companywide strategies and corresponding operational initiatives. He brings a holistic understanding of cultural change and the ability to navigate the dynamics and phases of organizational and personal behavior to each challenge. A key insight and his guiding principle is that the level of commitment created, and the empathy and perseverance demonstrated by leadership, are essential to the success or failure of any change initiative.
Jim recently retired as the V. P. of Sales and Marketing for Sonwil Distribution Center, Inc. a third-party logistics, transportation brokerage and real estate development company with over 70 years of sustainable growth, headquartered at 2732 Transit Road in West Seneca New York. In addition to developing and acquiring account relationships, he is also responsible for building and implementing a companywide strategic marketing plan, diagnostic sales process and supporting communications strategy and tools. Development and execution of the plan came through close collaboration with customers, company ownership and the management team.
Jim has since established his LLC as a Supply Chain professional, providing strategic consultancy services, optimizing resources, and ensuring operating resilience. Through his efforts he has identified and supplied numerous 3 PL services including: sourcing / contracting ambient and cold space, outsourced warehouse operator services, value added services, transportation services both dry and ambient and LTL consolidation, facility / network consolidation, and packaging consolidation.
Jim has also joined the Faculty at Niagara University in the School of Management for Fall 2021, in a newly created position of Faculty Fellow - Supply Chain and Logistics. Jim will be facilitating courses within the current curriculum and enhancing the delivery with practical experiences and presentations by industry experts. He will also support the curriculum review and design of courses for future consideration and the strategic efforts of Niagara's industry specific advisory boards.
He is also a former board member of the Buffalo Niagara Partnership, member, and past President of the WNY Chapter of the CSCMP Roundtable, former Co-Chair of the Buffalo Niagara Partnership’s Logistics Council and member of their Can Am Council. Jim also serves as Vice Chair of the Board of World Trade Center Buffalo Niagara and as Co-founder and Board President of the Buffalo Niagara International Trade Gateway Organization (ITGO). ITGO was formed to develop and promote the region as an international trade gateway supporting the efforts of the Western New York Regional Economic Development Council. Jim has recently been selected as the Committee Representative for Supply Chain and Logistics as it relates to Erie Coutie's COVID Business Task Force for Agriculture and Food Systems, in an effort to ensure greater resilience going forward.
As such Jim has participated on numerous panels and roundtables focusing on solutions to our local, regional, and cross border trade and economic development challenges.