Faculty

Michael Jeswald, MBA

Adjunct Professor

Phone:
(716) 205-0076
Fax:
(716) 205-0077
Fax:
(716) 205-0077

Michael Jeswald is a Training Manager at the Hospitality Training & Research Center and has been with Niagara University since 2005. He has over 25 years experience in the Hospitality Industry. He has worked as a Night Auditor, Front Office Manager, and a Sales Manager at various hotels in Western New York. He was also...

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Eddie Friel, OBE

Expert in Residence

Phone:
(716) 205-0073
Fax:
(716) 205-0077
Office Location:
Roosevelt House
Fax:
(716) 205-0077

A native of Londonderry, Northern Ireland, he has spent over 35 years in both the public and private sectors of the tourism industry in the UK, USA and Canada.  He has held senior management posts with Hertz Rent a Car, Swan National Car Rental and the Northern Ireland Tourist Board (NITB) where he was Director North America...

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Jan H. van Harssel, Ed.D.

Professor

Phone:
(716) 286-8276
Fax:
(716) 286-8277
Office Location:
St. Vincent's Hall, Room 410
Fax:
(716) 286-8277

Professor Jan H. van Harssel, Ed. D. completed his 25th year at Niagara University in 2013. His research and teaching interest center on community tourism planning and destination design, guest services management, event and attractions management, behavioral economics, special interest/heritage tourism, and all aspects of geography. He serves as a consultant to numerous local and regional tourism...

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Zongqing Zhou, Ph.D.

Professor

Phone:
(716) 286-8271
Fax:
(716) 286-8277
Office Location:
St. Vincent's Hall, Room 412
Fax:
(716) 286-8277

Dr. Zhou is a professor at the College of Hospitality and Tourism Management (formerly, the Institute of Travel, Hotel and Restaurant Administration), Niagara University. He received his Ph.D. degree in Tourism from Michigan State University. His first Master's degree was in English Linguistics conferred by Fujian Normal University and the second Master's degree was in Telecommunications...

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