Course 1: Supply Chain Management.                        One Day Course: Six Classroom Hours

Overview: The Supply Chain Management concept continues to evolve, encompassing logistics, purchasing, supplier management, and production coordination. This course explains the basic ideas, key principles and philosophies that make SCM a cohesive business discipline.  It is particularly important to understand the significant costs in the supply chain and how functional areas interact (inventory and purchasing for example).  It is also a priority in this course to discuss current issues impacting supply chain management and how leading edge firms manage their supply chains.

Who should take this course: The course is valuable to almost any business manager or associate who needs to further understand the importance of Supply Chain Management.  In particular, people who have developed expertise in one functional area such as purchasing, warehousing, customer service, or transportation, find it very useful to understand other areas of the supply chain, and how the whole supply chain needs to work together for business success.

General Topics and some Specific Terms to be Covered:

• Understanding the Supply Chain concept: Evolution, key principles, functions and costs.
• Inventory, Traffic Management, Purchasing, Warehousing, 3PLs
• Supply Chain terms and initiatives:
• CPFR, VMI, EDLP, SKU, Make to order, outsourcing,
• Customer Service Standards in the Supply Chain:
• On-time, Fill rates, Error-free orders, response time, communication
• Recent trends and leading edge practices in Supply Chain.
• Cost trends, global sourcing success and concerns, firms to emulate and mistakes to be avoided.

Instructors:

• Jack Ampuja,  Executive Director of the Niagara Center for Supply Cain Excellence, former Fortune 500 level logistics VP,  President of Supply Chain Optimizers
• Jim Kling, Ph.D., Associate Professor of Supply Chain Management, Niagara University