Patient Bill of Rights
Niagara University Student Health Services (SHS) recognizes its responsibility to respect the basic human rights of all patients who seek treatment here.
As a patient, you have a right to:
- Health care regardless of age, race, gender, religion, disability, national origin, or sexual orientation.
- Be treated with respect for personal dignity and privacy.
- Confidentiality of medical records: State and federal law forbids the release of medical records without written consent of the patient, except in specific situations where law requires the University Health Center to release information.
- Know the identity of the health care professional providing services.
- Expect diagnosis, prognosis, and methods to be explained clearly.
- Be informed about any risk of mortality or serious side effects.
- The opportunity to participate in decisions related to your health care.
- Know what alternatives exist for health care and treatment.
- Refuse treatment or leave the SHS against your doctor's advice to the extent permitted by law and you have the right to be informed of the consequences of those decisions.
- Request information regarding:
- your rights as a patient,
- your responsibilities as a patient,
- available services,
- hours of operation,
- provisions for after-hours and emergency coverage,
- fee schedules for services, payment policies, and explanation of your individual bill, and
- data contained in your medical record.
- Treatment by the health care provider of your choice, to change providers, and/or be informed of specialists available for your health care needs.
- A second opinion or referral.
- Expect reasonable environmental safety practices.