Specialists & Staff

James Carlo

James Carlo is the consummate, well rounded food service professional. A trained culinary leader and successful General Manager with over 15 years of hands on and practical corporate and private hospitality experience, education and training.

With quality experience in Buffalo and Northern New York; Martha’s Vineyard, Massachusetts; Miami and St. Petersburg, Florida and the San Francisco Bay Area, his travels have served him well, allowing him to work with and train a variety of wonderful and very diverse people in all aspects of high volume kitchen and restaurant management. Educated with his B.S. in Hospitality Management from Paul Smith’s College and Florida International University, he continued his scholastic pursuit with an AOS in Culinary Arts from Erie Community College and currently is working on his NYS Teaching Certification in Career and Technical Education.

Past corporate responsibilities include District Training Coordinator for Western New York, as well as General Manager of a $1 million dollar, signature, brand new corporate café for Sodexho Services. Also, Executive Chef for all of M&T Bank’s food service, covering 3 states. He gained true high volume experience with Marriott Hotels and Resorts as an Executive Sous Chef and Banquet Chef in a 1,000 room, convention hotel with $15 million in annual food sales and banquet and convention space for 1700 people, managing and training a staff of over 80 associates in Northern California.

Jim’s strengths come with blending years of quality kitchen management with front of the house and general management experience for some of the worlds leading hospitality providers. Awards he has received range from Community Service to Outstanding Trainer to awards for sound financial management and outstanding customer service. His ability to teach his skills to others as well as solid comprehension of ServSafe standards, HACCP knowledge and audit compliance regulations make him the ideal teacher of this course. He is a ServSafe Certified Instructor.