Specialists & Staff
- Home
- Academics
- Research and Centers
- Hospitality Training & Research Center
- Specialists & Staff
Dr. Deborah T. Curtis
CMP, CME
Email: dcurtis@niagara.edu
Phone Number: (716) 205-0075
Fax Number: (716) 205-0077
Deborah Tallman Curtis has been a leader in the hospitality industry for over twenty years. Debbie is the Director of the Hospitality Training & Research Center at Niagara University; the Center conducts feasibility studies, industry diagnosis, professional development, and customized training for arts and cultural organizations, hotels, casinos, restaurants and attractions. Debbie is also the Director of the...
Michael J. Jeswald
Training Manager
Email: mjeswald@niagara.edu
Phone Number: (716) 205-0076
Fax Number: (716) 205-0077
Michael has over 25 years of experience in the Hospitality Industry. He has worked as a Night Auditor, Front Office Manager, and a Sales Manager at various hotels in Western New York. He was also the Director of Convention Services and Sales with the Buffalo Convention Center and worked directly with the Convention and Visitors...
Professor Eddie Friel
OBE
Email: efriel@niagara.edu
Phone Number: (716) 205-0073
Fax Number: (716) 205-0077
A native of Londonderry, Northern Ireland, Eddie has spent over 35 years in both the public and private sectors of the tourism industry in the UK, USA and Canada. He has held senior management posts with Hertz Rent a Car, Swan National Car Rental and the Northern Ireland Tourist Board (NITB) where he was Director...
Mr. John Bourdage
Consultant
Email: john@bourdageconsulting.com
John Bourdage, founder of Bourdage Consulting, has dedicated his life’s work to the improvement of interpersonal relationships, whether casual or business, through a renewed understanding of service and social skills. John teaches the social skills that are critical for success in this image-conscious world; skills that are necessary yet...
Waseem Mango
CFBE
Waseem Mango, a native of Amman, Jordan, started his hospitality career at the Amman Intercontinental. He worked in many capacities in theirfood and beverage department. He moved onto Le Meridian Amman where he excelled in their food and beverage department and worked in all 17 in-house outlets. Waseem obtained an academic scholarship to attend Canisius College...
James Carlo
James Carlo is the consummate, well rounded food service professional. A trained culinary leader and successful General Manager with over 15 years of hands on and practical corporate and private hospitality experience, education and training. With quality experience in Buffalo and Northern New York; Martha’s Vineyard, Massachusetts; Miami and St. Petersburg, Florida and the San Francisco Bay...
Frank Arena
Training & Research Coordinator
Email: farena@niagara.eduPhone Number: (716) 205-0072
Fax Number: (716) 205-0077