Dr. James  Kling

Dr. James Kling

Associate Professor of Management

Office Location:
Bisgrove Hall, Room 254I
Office Hours:
Fall 2016: Mon 11:15-2:15, Wed & Fri 8:30-10
Curriculum Vitae:


James A. Kling, Ph.D. has been with NU’s College of Business since 1990. He was born in Rochester, N.Y., and completed his Ph.D. at the University of Maryland, College Park in 1989. His primary academic field is Supply Chain Management (Transportation, Logistics, Inventory, Warehousing, and Purchasing).

In April 2014, he obtained his CSCMP SCPro Professional Certification—level one. This testing and certification recognizes “comprehensive supply chain knowledge” from the Council of Supply Chain Management Professionals.

While on sabbatical leave during the spring 2014 semester, Dr. Kling taught Principles of Management in a four week format in China at the Shanghai Industry and Commerce Foreign Language College. During his previous sabbatical in 2006 he took a full year leave to work with local businesses to improve transportation and supply chain practices and led a year-long project to restructure inventory management processes at a Buffalo area hospital chain.

He established the Center for Supply Chain  Excellence in 2000, and also teaches professional development courses through the Center. He is interested in E-Commerce; building and maintaining a website business, www.Klinginfo.com.


  • BUS 120 - Introduction to Business
  • MGT 321 - Supply Chain Logistics
  • MGT 324 - Transportation Systems & Simulation
  • Other MGT courses: MGT 271 Management Principles and MGT 460 Business Strategy


Historically, Dr. Kling has had two research streams.  The first is an interest in transportation pricing and fuel usage.  He is currently working on a paper with Jack Ampuja and Anna McNab, “Implications of Package Density and Transportation costs for E-Commerce retail fulfillment.”  “Ethical Concerns in the Application of Transportation Company Fuel Surcharges” was published in the Franklin Business and Law Journal in September 2010.  He also has a lifelong interest in the passenger airline industry and is currently updating his paper from 1995, “Identifying Strategic Groups in the U.S. Airline Industry: An Application of the Porter Model.”


Dr. Kling is an elected member of the University Senate and serves on its executive committee.  He is a member of the NU academic integrity board.

Dr. Kling is a strong advocate of the Vincentian Mission at Niagara University, serving as the director of university mission in 2002-2004. He led 16 NU students on a week-long service trip to the Germantown area of Philadelphia in 2006 and is a board member at Stella Niagara Education Park, a pre-K through 8th grade private Catholic school in Lewiston, N.Y.