Red Cross Mass Care and Shelter Operations Course

October 23, 2010
9:00am — 3:00pm
Niagara University, St. Vincent Hall Room 215

The course will be limited to the first 15 CERT members who register. A light lunch will be provided to participants. Pre-registration is required. Contact Dana Estrada at 716.286.8304 or to register.

The purpose of this training is to provide basic information about the activities of the Mass Care function and participants will learn about the skills and abilities needed by Mass Care workers and be able to describe the role of Mass Care at disaster relief operations and the services provided by this function, explain how Mass Care workers deliver quality service to clients, match their interests, abilities, and skills with those needed in each Mass Care activity and develop a plan of action for further involvement. Participants will also be trained to effectively and sensitively manage shelter operations as a team, and to meet the needs of people displaced as a result of a disaster.